| Time in Transit | Shipping Services |
|---|---|
| 1-5 Business Days | FedEx Ground/Home Delivery, UPS Ground |
| 3 Business Days | FedEx Express Saver, UPS 3 Day Select |
| 2 Business Days | FedEx 2Day, UPS 2nd Day Air |
| Next Business Day | FedEx Standard Overnight, UPS Next Day Air |
| International Services | |
| 2-6 Business Days | DHL Express Worldwide (Estimated) |
| 4 or 5 Business Days | FedEx International Economy (Date Definitive) |
| 2 Business Days | FedEx International Priority (Date Definitive) |
The Fine Print
The transit times above do not include order-processing times which can average 3-5 business days. See our Order Fulfillment page for more detail. For urgent orders, please communicate with us so that we can help with scheduling.
Shipping internationally can be prone to unforeseen delays during the import and delivery process. Allow for ample time and communicate your needs to us.
Signature Confirmation
We may determine that signature confirmation is required for any given shipment at our discretion. Shipments of higher value and residential destinations will require direct signatures while commercial destinations will always include a signature requirement. This additional security measure is in place to add an extra layer of accountability to ensure our shipments are fulfilled as intended.
Package redirects
Please be aware that package-redirection and hold-at-location requests are highly restricted. Due to concerns over reliability and to adapt to the changing landscape of door-to-door commerce, robust security measures are in place.
We advise you to double check your shipping-address information at checkout and to communicate with us if you are uncertain about delivery, time or destination, so that we may work with you and advise you accordingly.
Will Call (Local Pickup)
If you're located in the San Francisco Bay Area, you will have the option to pick up your order from our East Bay office. Please select the Will Call option and you will be notified when your order is ready for pickup.